Privacy Policy

1. Introduction

Swan Turbines Foundation is committed to safeguarding the privacy and confidentiality of our donors, supporters, volunteers, and website visitors. This Privacy Policy outlines what information we collect, how it is used, stored, and protected, and your rights concerning your personal data.

2. Information We Collect

We may collect personal information when you interact with our website, make a donation, subscribe to updates, or contact our team:

• Personal Identifiers: Full name, email address, phone number, and mailing address.
• Donation & Transaction Data: Contribution amounts, chosen campaign designations, transaction dates, and payment reference IDs generated by payment processors.
• Technical & Usage Data: IP address, browser type, device information, operating system, and anonymous interaction metrics via cookies.

3. Payment Information Security

4. How Information Is Used

Your personal information is processed strictly for legitimate organizational purposes:

• Issuing official donation receipts and electronic confirmations.
• Communicating campaign updates, impact stories, and foundation newsletters (if opted-in).
• Responding to inquiries, refund requests, or support requests.
• Ensuring legal compliance with statutory accounting and trust auditing mandates.
• Improving website security, accessibility, and user experience.

5. Information Sharing & Third-Party Processors

Swan Turbines Foundation does never sell, rent, trade, or commercialize donor information to third parties.

We share data only with essential operational service providers bound by strict confidentiality obligations, such as:

• Authorized payment gateway service providers.
• Transactional email and receipt delivery services.
• Government or statutory bodies when required by legal process or court order.

6. Data Protection & Security

We implement robust physical, technical, and administrative safeguards to protect your personal data against loss, misuse, unauthorized access, disclosure, or alteration. These measures include SSL/TLS encryption for online data transmission and restricted access controls for internal personnel.

7. Cookies & Analytics

Our website may use standard session cookies to optimize navigation, retain temporary form states, and analyze aggregated site traffic. You may disable cookies in your browser settings, though certain interactive features may function with reduced performance.

8. Data Retention

Personal data associated with financial transactions is retained for the minimum statutory period required by Indian trust, tax, and audit regulations (typically 7–8 financial years). Non-transactional inquiries are retained only as long as necessary to fulfill the request.

9. User Rights & Requests

Donors and website users maintain the following rights regarding their data:

• Right to inspect and request a copy of personal information held by the Foundation.
• Right to correct or update inaccurate contact details.
• Right to unsubscribe from non-essential promotional communications at any time.

10. Children's Privacy

Our website and donation services are intended for individuals who are of legal age. We do not knowingly collect personal information from children under 18 without parental consent.

11. Changes to Privacy Policy

We may periodically update this Privacy Policy to reflect technical or statutory changes. Revised versions will be published on this page with the updated effective date.

12. Contact Information

For data protection questions, record corrections, or privacy inquiries, please contact our Data Governance Officer:

Swan Turbines Foundation
Plot No. 28 & 29, CBCID Officers Colony, Lane-5, Hydernagar, Kukatpally, Hyderabad - 500085, Telangana, India.
Email: privacy@swanturbinesfoundation.org | Phone: +91 962207367969